Problems and Solutions

Who can I email to get help?

Anyone can email to get support!

I am having issues viewing a course, it says I need to log in.

Sometimes the verification email we send shows up in the spam folder or it gets deleted.
To re-verify your account, use our feedback form from anywhere on the


I need to reset my password.

Use the "Send Password Reset Email" button on your HyperDocs profile page.


I'm not sure what a HyperDoc is or how to get started.

Don't worry, we have you covered. Check out our Get Started page.


I have a question about how to use HyperDocs in my classroom.

The HyperDocs online community is a thriving group of thousands of teachers.
Ask a question and find the answer on
Facebook and Twitter.


Where I can find a copy of the book.

Find a copy of, "The HyperDocs Handbook" here.